At Flying Bobbins all parcels are sent via Royal Mail Standard Tracked Service. Please allow 3 - 5 working days to receive your parcel. During the busy Christmas season, parcel can take longer. Please see the information below on last postal dates given by the Royal Mail.

UK - Last Day for guaranteed delivery before Christmas is WEDNESDAY 18th DECEMBER

Last Day for local collection is FRIDAY 20th DECEMBER

Last day for International orders is FRIDAY 6th DECEMBER

Local Collection

Local collection is available from Flying Bobbins HQ in Cheam, Surrey.  The last day to place an order for local collection before Christmas is Friday 20th December.  Orders will be available for you to collect until midday on Friday 20th December.  We re-open for local collection on Monday 6th January 2025.

Christmas Opening Hours

Flying Bobbins HQ will be closed from Saturday 21st December until Sunday 5th January.  You can place orders via the website during this time, these orders will be dispatched on Monday 30th December.  Due to the Christmas and New Year Bank holidays, orders may take longer that normal to reach you during this time.  

Returns

Unwanted 2024 Christmas gifts can be returned by 31st January 2025.  These gifts must be un-used and in original condition.  You can choose to exchange or receive a refund.  Refunds will be given only once we have received your item back at our head office.  Fabrics which have been washed or cut cannot be returned.  Please e-mail hello@flyingbobbins.com for further assistance.

Gift Vouchers

Gift Vouchers are available in multiples of £10.  These are e-mailed directly to your inbox the moment you place your order. Physical gift cards can be collected or posted to you, please e-mail me if you would like a physical gift card.  

THE DATES ON THE GIFT CARDS ARE EXPRESSED IN USA FORMAT - MONTH, DAY, YEAR. YOU HAVE ONE YEAR FROM DATE OF PURCHASE TO SPEND YOUR GIFT CARD.

Gift Service

We offer a gift service.  Please get in touch at www.flyingbobbins.com with details of your budget and the recipients sewing level and colour/style preferences and we will be happy to put together and gift wrap the perfect present for you.